Download the Floorzap Contractor App
The fastest way to get the Floorzap contractor app is the App Access Link your company sends you by text or email. Open it on your phone and follow the prompts.
You can also download the Floorzap contractor app directly:
iPhone: Floorzap on the App Store
Android: Floorzap on Google Play
Log In to the Floorzap Contractor App
To log in to the Floorzap contractor app, you'll use your company's tenant and the email and password your company set up for you. If you open the app from your App Access Link, your company's tenant is filled in for you.
Before you can log in to the Floorzap contractor app for the first time, you need to create your password using the confirmation email your company sends you. If you didn't receive that email, ask your company admin to resend it.
Tap the App Access Link your company texted or emailed you. If you downloaded the app from the store, open the Floorzap app on your phone instead.
Check the tenant. If you used the App Access Link, it's already filled in. If not, enter your company's tenant. The tenant matches your company's Floorzap web address: it's the part before .floorzap.com. For example, if your company's site is yourcompany.floorzap.com, the tenant is yourcompany.
Enter your email address.
Enter your password.
You're now logged in to the Floorzap contractor app.
Why Can't I Log In to the Floorzap Contractor App?
If the Floorzap contractor app won't log you in, check these in order:
Tenant. This is the most common cause. A login that fails because of the wrong tenant looks the same as a wrong password. Make sure the tenant matches your company's Floorzap web address: the part before .floorzap.com. For example, if your company's site is yourcompany.floorzap.com, the tenant is yourcompany. Opening the app from your App Access Link fills in the correct tenant for you.
Password not set up yet. Before you can log in, your company sends you a confirmation email so you can create your password. If you never received it or didn't finish setting your password, ask your company admin to resend it.
Email and password. Ask your company admin to confirm the email address set up for you, or to reset your password. Admins can follow How to Reset a Contractor's Password.
Can't Find the Floorzap Contractor App in the Store?
If you can't find the Floorzap contractor app in the App Store or Google Play, try these steps:
Search for Floorzap in the App Store (iPhone) or Google Play (Android), or use a direct link: Floorzap on the App Store or Floorzap on Google Play.
iPhone: the app requires iOS 15.1 or later. Check Settings > General > About and update if needed.
iPad: the app is built for iPhone only. In App Store search results, tap the filter at the top and choose iPhone Only.
Company-managed phones, or phones with Screen Time or Family Link turned on: app downloads may be blocked. Check with whoever manages the device.
Still can't find it? Ask your company to resend your App Access Link. If that link doesn't work either, your company can contact Floorzap support.