Google Calendar syncs the employee calendar only, and it syncs both ways. Installation appointments don't appear in Google Calendar. Changes made in the connected Google Calendar can update tasks in Floorzap, and events added there can become new Floorzap tasks. See What Syncs Between Floorzap and Google Calendar before you connect.
Connect a Google Calendar so tasks and events from the Floorzap employee calendar appear in Google Calendar, and your team gets calendar invites for their appointments.
Before You Start
You need access to both Settings and Integrations in Floorzap. If you don't see them, ask your account admin to update your user permissions.
Use a dedicated company calendar, not a personal one. Floorzap imports upcoming events from the calendar you connect. If you connect a personal calendar, your personal appointments will show up as tasks in Floorzap.
Floorzap connects to one Google Calendar per account.
Connect Your Google Calendar
Go to Settings.
Select Integrations.
Choose Google Calendar.
Click Authenticate. If you see an "unauthorized" message, see Troubleshooting.
Sign in with the Google account that owns your company calendar, grant Floorzap the requested permissions, and click Allow.
From the drop-down menu, select the Google Calendar you want to sync.
Turn on Google Calendar Sync. To send each assigned employee a Google Calendar invite for their appointments, also turn on Notification to salesman.
Click Save.
From now on, tasks you create or edit on the Floorzap employee calendar are sent to the selected Google Calendar. Tasks created before you connected aren't sent automatically. To send one, open it and save it again.
What Syncs Between Floorzap and Google Calendar
From Floorzap to Google Calendar
When you create or edit an employee calendar task, the event is created or updated in Google Calendar right away.
When you delete a task in Floorzap, the event is removed from Google Calendar.
The employees assigned to the task are added as guests, using the email address on their Floorzap employee profile. If Notification to salesman is on, Google emails them an invite, plus updates when the task changes or is deleted. Accepting the invite adds the appointment to their own Google Calendar.
In-Store Measurement tasks don't sync.
Tasks without an end time appear in Google Calendar as one-hour events.
From Google Calendar to Floorzap
Each time someone opens the employee calendar in Floorzap, Floorzap checks the connected Google Calendar for upcoming events:
If an event that came from Floorzap was changed in Google (date, time, title, location, or description), the Floorzap task is updated to match.
Events created directly in the connected Google Calendar are added to Floorzap as new tasks. Guests whose email matches an active Floorzap employee are assigned to the task.
All-day events are not imported.
Deleting an event in Google Calendar does not delete the task in Floorzap. To remove a task, delete it in Floorzap.
Recommended Setup for Teams
Floorzap connects to one Google Calendar per account, and individual employees can't connect their own. For teams with multiple salespeople, we recommend:
Create a dedicated Google Calendar for your business (for example, "FloorCo Team Calendar"). Use it only for Floorzap, since anything added to it becomes a Floorzap task.
Connect that calendar to Floorzap using the steps above.
In Step 7, turn on Notification to salesman. Each assigned employee gets an invite for their own appointments, so they don't need access to the company calendar.
Share the company calendar in Google only with people who should see every employee's appointments, such as managers.
Floorzap user permissions don't apply in Google Calendar. Anyone you share the company calendar with can see every synced task, even if their Floorzap permissions limit what they see in Floorzap. To manage what each user sees inside Floorzap, see How to enable employees to see all calendar events.
Change or Turn Off the Sync
Turn off the sync: Go to Settings > Integrations > Google Calendar, turn off Google Calendar Sync, and click Save.
Use a different Google account: Click Authenticate, sign in with the other account, select a calendar, and click Save.
Switch to a different calendar: Select it from the drop-down menu and click Save. Events already in the old calendar stay there.
Troubleshooting
Why Do I See an Unauthorized Message When I Click Authenticate?
Your Floorzap account hasn't been enabled for the Google Calendar integration yet. Reach out to support through Zappy and we'll get it set up.
Why Do I See an Unauthorized Page When I Open Integrations?
Your user doesn't have permission to view Settings or Integrations. Ask your account admin to update your user permissions.
Why Isn't a Task Showing Up in Google Calendar?
Make sure Google Calendar Sync is turned on.
Tasks created before you connected aren't sent automatically. Open the task and save it again.
In-Store Measurement tasks don't sync.
If none of these apply, click Authenticate again to reconnect your Google account, then click Save. If it still doesn't sync, reach out to support through Zappy.