If everyone on your team got an Invoice Signed email when a customer signed an invoice contract, the Send Email On Invoice Signed To Internal Users setting is turned on for your Floorzap account.
This is how the setting is designed to work. It isn't a system error.
Who Receives the Invoice Signed Email
When Send Email On Invoice Signed To Internal Users is on, the Invoice Signed email goes out like this:
Every active user on your account receives it.
All recipients are listed in CC, so everyone who gets the email can see every other recipient's email address.
How to Turn Off the Invoice Signed Email
If you don't want your team to get an email when a customer signs an invoice contract, an admin can turn off Send Email On Invoice Signed To Internal Users.
Go to System Settings.
Select Common Automation.
Find Send Email On Invoice Signed To Internal Users and uncheck the box.
Save your changes.
How to Keep the Invoice Signed Email but Limit Who Gets It
The Invoice Signed email always goes to every active user, so the way to narrow the recipient list is to disable users who shouldn't be on your account, such as:
Former employees
Test users
Anyone set up as a user who isn't on your staff
You can review and disable users from Settings → Employees.
Check your user list for customers or leads. If a user was set up with a customer's or lead's email address, that person also receives the Invoice Signed email and can see your team's email addresses in CC. Disable any user who isn't on your team.