If your business isn't approved for Wisetack Progress Payments, you can still offer Wisetack financing on a job, but Wisetack can't pay out a deposit. Without Progress Payments, Wisetack finances the invoice's remaining balance (the invoice total minus any payments recorded in Floorzap) and pays you once, after the job is complete. To take a deposit, collect it another way and let your customer finance the rest, or waive the deposit and let your customer finance the full job.
Wisetack Progress Payments let Wisetack pay out part of the financed amount before the job is finished. They require a separate approval from Wisetack. See How Do Wisetack Progress Payments Work for details.
Option 1: Collect the Deposit Separately and Finance the Balance
If you need a deposit and aren't approved for Wisetack Progress Payments, collect the deposit outside Wisetack, record it in Floorzap, and let your customer finance only the remaining balance.
Collect the deposit from your customer with another payment method, such as card, check, or cash.
Record the deposit as a customer payment on the invoice in Floorzap. The invoice balance updates to the invoice total minus the deposit.
Save the invoice, then send your customer the Wisetack financing application for the remaining balance in one of these ways:
Go to Invoice Actions > Invoice > Send Via Email. Your customer sees their financing options when they open the invoice.
Click Send Application in the Wisetack As low as box on the invoice.
Your customer applies and selects a financing offer.
Once the work is complete, your customer confirms completion and releases the funds in Wisetack.
You're paid the financed balance in full 1–3 business days after your customer releases the funds. For more on payout timing, see How Am I Paid by Wisetack?
If your customer started a Wisetack application before you recorded the deposit, the financing amount no longer matches the invoice balance. When you resend the invoice, select Yes on the Update Financing Amount prompt to change the financing to the remaining balance. See My Customer Applied for Financing but Wants to Pay Another Way.
Option 2: Waive the Deposit and Finance the Full Job
If you don't need a deposit, your customer can finance the full job through Wisetack, even without Progress Payments approval. Remove the deposit from the invoice so your customer isn't asked to pay anything up front.
On the invoice, go to Invoice Actions > Payment Settings.
Set Amount to 0, then click Save.
Send your customer the Wisetack financing application for the full invoice amount in one of these ways:
Go to Invoice Actions > Invoice > Send Via Email. Your customer sees their financing options when they open the invoice.
Click Send Application in the Wisetack As low as box on the invoice.
Your customer applies and selects a financing offer.
Once the work is complete, your customer confirms completion and releases the funds in Wisetack.
You're paid the full job amount 1–3 business days after your customer releases the funds. For more on payout timing, see How Am I Paid by Wisetack?
If you don't see Payment Settings under Invoice Actions, your user role doesn't have permission to change it. Ask a user with that permission to remove the deposit.
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