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Why Does My Non-Inventory Order Still Show "Pending" After Material Is Received?

Receiving material on a non-inventory PO does not automatically update the order status. Here's why — and how to update it manually.

When you receive material on a non-inventory purchase order through Warehouse Actions → Work Order Actions, the work order will correctly show the product as received. However, the purchase order status does not automatically update — it will still show Pending.

This is expected behavior. Floorzap does not currently auto-update the non-inventory PO status when material is received. The status change must be made manually. A future enhancement to automate this is on the roadmap.

How to Update the PO Status Manually

  1. Navigate to the Purchase Order page for the relevant non-inventory PO.

  2. Locate the status dropdown on the PO.

  3. Change the status from Pending to Ordered (or the appropriate status for your workflow).

  4. Save your changes.

Seeing a Date of 01-01-1900?

If your PO shows a date of 01-01-1900, this is likely a data entry issue from when the original order was created — the order date field was left blank or not set correctly. Review the PO and correct the date as needed.

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