If the QuickBooks option is missing from Setup > Integration in the Floorzap left menu, it's because of your user's permissions and role, or because QuickBooks has been turned off for your site. The QuickBooks option only appears when QuickBooks is enabled and you're signed in as a user with the Administrator role.
How QuickBooks Menu Visibility Works
Whether you can see the QuickBooks option under Setup > Integration depends on two things:
Your role and permissions: The Integration menu only shows for users with the Integrations permission. The QuickBooks option inside it only shows for users with the Administrator role.
Whether QuickBooks is enabled: When QuickBooks is turned off for your site, the QuickBooks option is hidden from all users on your account, including Administrators. Only Floorzap Support can turn it back on.
This is why the QuickBooks option can seem to disappear after the integration has been turned off: an Administrator on your account won't see the option needed to turn it back on. Turning the integration off does not erase your QuickBooks sync settings. They're kept and will be there when the integration is turned back on.
How to Get the QuickBooks Option Back
If the QuickBooks option is missing from your Integration menu, work through these checks in order:
Check that you can see Integration. In the left menu, scroll to the Setup section and look for Integration. If it isn't there, your user doesn't have the Integrations permission. Ask an Administrator on your account to grant it. See Managing User Permissions for how permissions are set.
Check that you're signed in as an Administrator. If you can see Integration but not QuickBooks, your user may not have the Administrator role. Only Administrator users see the QuickBooks option. If you aren't an Administrator, ask one on your account to check Setup > Integration for you.
Contact Floorzap Support. If you're signed in as an Administrator and the QuickBooks option is still missing, QuickBooks has been turned off for your site. Contact Floorzap Support and we'll turn it back on. The option will reappear for your Administrator users, with your existing sync settings still in place.