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How Contractor Availability Works in the Floorzap Scheduler

Learn how the "Not Available" setting works in the Floorzap scheduler, what its current limitations are, and how dispatchers can work around them.

Overview

Floorzap's installation scheduler lets you mark contractors as "Not Available" on specific days. This feature is designed to help track availability, but it's important to understand how it works — and its current limitations — so your team can schedule jobs accurately.

How the "Not Available" Setting Works

When a contractor is marked as "Not Available" on a given day, a pink indicator block appears on their individual calendar view. This is a visual reference for dispatchers to see planned unavailability at a glance.

Current Limitation: Unavailable Days Are Not Enforced

Floorzap's scheduler does not currently block jobs from being booked on days when a contractor is marked as "Not Available." There is no warning or confirmation prompt if you attempt to schedule a job on an unavailable day — the system will accept the booking without any error.

Additionally, the "Not Available" indicator (pink block) is only visible in the individual contractor's calendar view. It does not appear in the full multi-contractor calendar view. This means dispatchers working in the full view may not see unavailability indicators for individual contractors.

Workaround for Dispatchers

At this time, unavailability blocks are not automatically enforced. We recommend the following:

  • Before scheduling a job to a contractor, click on their name to filter the calendar to their individual view and confirm they have no "Not Available" block on the target date.

  • Use the "Not Available" feature as a reference tool, not a hard block.

Need Help?

If you have questions about contractor scheduling or availability settings, contact Floorzap Support.

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