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Wisetack FAQs

How much does it cost me?

If approved, it only costs you 3.9% per transaction. No set-up fee, flat fee per transaction, credit card processing on top of Wisetack’s fee, or any additional fees.

How much does it cost my clients?

All financing is subject to credit approval. Customer terms may vary. Payment options through Wisetack are provided by our lending partners. For example, a $1,200 purchase could cost $104.89 a month for 12 months, based on an 8.9% APR, or $400 a month for 3 months, based on a 0% APR.

Offers range from 0-35.9% APR based on creditworthiness. No other financing charges or participation fees. See additional terms atFrequently asked questions for consumers .

How do my clients get approved for financing?

When you send a quote, your client will see an “as low as” monthly calculation beside the total cost of the job. If they wish to pay via financing, they apply with Wisetack through a short application. They'll receive an instant response from Wisetack if they're eligible.

How many months can they choose to pay over?

Once approved, they can choose to pay over 3 to 60 months.

When do I get paid out for the job?

Wisetack Standard Terms:

  • After you’ve finished the job, you get paid in full and the funds arrive in your bank account 1 to 3 business days after the work is completed.

Wisetack Progress Payments:

  • Progress Payments allows you to be paid an up-front deposit up to 50% of the total amount with the remaining balance paid upon completion of the job. The funds arrive in your bank account 1 to 3 business days after they are released by the customer.

Can my client apply for financing after the quote has been approved?

Yes! When they view the approved quote, they will still have the option to apply for financing.

Can I turn off the integration?

Once you are connected to Wisetack, financing will be made available to all customers and cannot be turned off for individual estimates. If you wish to disable the integration altogether, please contact the Wisetack Support Team.

What rate do I pay if my customers don’t qualify for or choose a 6, 12, or 24 month 0% APR option?

The rate you the merchant pays is 3.9%. You only pay a higher fee when your customer chooses a 0% APR option for 6, 12, or 24 months.*

Can I trial a 0% APR add-on for a period of time?

Yes, you can trial a 0% APR add-on for any period of time. To un-enroll from an add-on, simply reach out to support@wisetack.com.

Why didn’t my customer see a 0% APR option?

Not all customers will qualify for a 0% APR option when applying. Rest assured though that Wisetack takes into consideration a variety of factors to give your customers the best chance of approval and the best possible rate.

What credit score is needed to qualify for a 0% APR option?

Wisetack approves customers with a wide range of credit profiles. Factors like FICO score and debt to income ratio are considered.

Currently, Wisetack approves 74% of applicants. One way they keep approvals and conversions (customers who choose to move forward with financing) high is by offering customers up to 8 options so they can choose what works best for their budget.

We strongly recommend encouraging customers to start the application to check their options rather than trying to gauge their credit profile first. There is no credit impact for customers to check their options.

What percentage of approved customers will see a 0% APR option?

Wisetack approves around 74% of all applicants, roughly half of those applicants will see a 0% APR  option in the application.