QBO Error - Duplicate Name

In this article, you'll learn how to resolve a common QuickBooks error that occurs when a vendor, contractor, or salesman shares the same name as a customer.

Step 1: Navigate to Settings.

Step 2: Proceed to Integrations.

Step 3: Select QuickBooks.

Step 4: Click on Map My Customer.

Step 5: Start searching for the customer causing the error.

Step 6: Continue your search here if necessary.

Step 7: Ensure you've found both customers.

Step 8: Confirm that both customers match.

Step 9: Once you've matched both customers, click Save.

And that's it! You've successfully resolved the QuickBooks error.