New Location Not Appearing in Dropdowns? Here's Why.

When you create a new location in Floorzap, it won't automatically appear in dropdown menus throughout the system — such as when adding a customer, creating an invoice, or scheduling a job. This is expected behavior. A location must have at least one employee assigned to it before it will appear as a selectable option in dropdowns.

Why This Happens

During the location creation process, Floorzap prompts you to add employees to the new location. If you select No at that prompt and skip the employee assignment step, the location is created but remains invisible in dropdown menus — because Floorzap only shows locations that are actively staffed.

How to Fix It

If your new location isn't showing up in dropdowns, follow these steps to assign an employee to it:

1. Go to Settings → Employees.

2. Find and click on an employee who should be associated with the new location.

3. In the employee record, find the Location field and add the new location to their location list.

4. Click Save.

Once at least one employee is saved to the location, it will appear as an option in dropdown menus throughout Floorzap — including when adding customers, creating invoices, and scheduling.