How to Give a Refund to a Customer
This page provides a detailed guide on how to issue a full refund to a customer in Floorzap, ensuring accurate and efficient processing of refunds.
- If you’re not already there, navigate to the customer payments page. From the left-side of the dashboard, click on “payments” then click on “accounts payable” and then click on “customer,” and then click on “payment refunds.”
- Find the invoice you wish to refund by searching for it in the search box or scrolling down the list of invoices on this page.
- Click on the “refund” arrow button on the right side of the screen next to the payment you wish to refund.
- A new window will pop up. Complete these fields.
- Click save to save the refund.