Canadian accounts enter their provincial tax rates in the QuickBooks Online (QBO) integration settings in Floorzap. Which taxes you configure depends on your province, so this article explains the difference between GST, PST, and HST first, then shows where the rates are entered.
What Is the Difference Between GST, PST, and HST?
Canada uses three sales tax names, and which ones apply to your business depends entirely on your province. Here is what each one means:
GST (Goods and Services Tax) — the federal tax, applied nationally across all provinces and territories.
PST (Provincial Sales Tax) — a separate provincial tax charged in provinces that levy one alongside GST. In these provinces you configure GST and PST as two separate taxes.
HST (Harmonized Sales Tax) — a single blended rate that combines the federal and provincial portions. Provinces that have harmonized their provincial tax with GST charge HST instead of GST and PST separately.
Confirm which taxes apply in your province before you configure anything. A province charges either GST plus PST, or HST — not both arrangements. Your accountant or the Canada Revenue Agency can confirm your current rates.
Where to Enter Your Canadian Tax Rates
Canadian tax rates are entered in the QuickBooks Online integration settings, on the Global Chart of Accounts tab. Here is how to get to them:
From the dashboard, click Settings in the left-hand menu.
Select Integration, then choose Quickbooks.
Open the Global Chart of Accounts tab.
Scroll to the Tax rate settings at the bottom of the page.
Enter the tax names and rates that apply to your province, then save.
The QBO integration is enabled and configured with you on a dedicated onboarding call. If you do not see the Quickbooks option under Settings > Integration, contact support. For an overview of the other integration settings tabs, see Planning for your Floorzap - QBO Integration.
Known Limitation: PST and Job Costing
There is a current limitation in how Floorzap handles PST on invoices that affects Canadian accounts in provinces charging PST separately.
PST is not currently accounted for as a cost on the invoice. As a result, net profit is overstated on affected jobs, and any commissions calculated from that profit figure will be too high. If you pay commissions based on job profit, review those figures manually until this is resolved. This does not affect the tax amounts charged to your customer or the totals that sync to QuickBooks Online.