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How to Fix a Product Cost Discrepancy on an Inventory PO

If your vendor invoice shows a different per-unit cost than what's on the PO, update the cost on the Shipment Arrival screen — not in the Reconcile window.

When a vendor invoice shows a slightly different per-unit cost than what was entered on the PO — often due to rounding differences — you can correct it directly on the Shipment Arrival screen for that PO line.

Important: The Reconcile window handles the total bill amount only. It's the right place to match the total dollar amount of the vendor invoice (including shipping, taxes, and other charges), but it does not let you update what was paid per individual product.

How to Update the Cost on the Shipment Arrival Screen

To correct a per-unit cost discrepancy on a specific product, follow these steps:

  1. In the left navigation, go to Purchase Orders → Inventory PO.

  2. Find the PO in the list and click the gear icon on the right side of that row.

  3. From the dropdown, select View Shipment Arrival.

  4. In the View Shipment Arrived Information modal, locate the product line and update the Company Cost field to match your vendor invoice.

  5. Click Save. The updated cost is stored and will be used as the default cost the next time that product is ordered.

Rounding differences: If Floorzap rounds a product cost differently than your vendor does, this is the correct place to fix it. Update the Company Cost on the Shipment Arrival screen to match the vendor invoice — the corrected amount will persist going forward.

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