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Floorzap Payments Merchant Bank Change Guide

To change the bank account on file for Floorzap Payments, please refer to this guide


Before proceeding. Updating your banking details can delay funding due to re-verification steps that are needed prior to payouts being available. 

  1. Navigate to “Merchant Account”
  2. You will click on the 3 dots on the right hand of your screen on the account in question
  3. In the dropdown, locate and click “Manage Bank Accounts”
     Screenshot 2025-06-18 at 2.40.44 PM
  4. Add the bank account you're intending future deposits to receive.  

     Screenshot 2025-06-17 at 3.53.43 PM
  5. Once you have done this, a pop-up will show on your screen to choose the verification method

    Screenshot 2025-06-17 at 3.53.56 PM
  6. We recommend “Verify via mobile Banking app or website” for faster results
    1. Depending on your Bank, the instant verification may not be available.
  7. Once you have completed these steps and your bank account is validated, please delete your old bank account that was used. 

    1. If you choose to verify via uploading a bank statement, please allow 24-48 business hours for your accounts verification status to be available